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Gaminator offers casino games, for which users adopt the virtual currency “Gaminator Credits” as a wager. Frequent gaming – even with virtual currency – can lead to problematic gaming or the development of a gaming addiction in some cases. Being aware of the symptoms is vital in addressing a suspected gaming addiction.
How to tell if you have a problem:
There are many organizations that can help you address your problem:
Switzerland: www.careplay.ch, www.spielprobleme.ch
United Kingdom: www.gamblersanonymous.org.uk
Czech Republic: www.gambling.podaneruce.cz
When it comes to responsible entertainment, self-protection is key. Gaminator, therefore, offers a number of measures to help you protect yourself from excessive gaming.
Set yourself a purchase limit!
Within the options menu of the game, you can set yourself a purchase limit.
Temporary suspension of your player account
If you have any serious issues, we recommend that you temporarily suspend your account until you resolve them. To suspend your account simply send a message to our support team via our in-app feedback form. You may suspend your account for a specific period of time or for an unlimited period.
For your own benefit, we will not remove any restrictions placed on your account or funds until a minimum time period of seven days has elapsed. Restrictions can be increased at any time.
Deletion of your player account
You have the opportunity to delete your player account at any time from within the game. If you need help with this, simply send a request via our in-app feedback form.
Responsible entertainment tips
Follow these guidelines to keep a check on your gaming activities and protect yourself from any possible addiction:
The key to responsible gaming is the awareness that it is just a game.
Never borrow money to purchase a Credit pack
Set yourself a time limit.
Take regular breaks from gaming.
Try to find a balance between gaming and other activities.
Don’t play games when highly stressed, depressed, intoxicated or distressed.
Only purchase Credit packs with money you have set aside for entertainment – never with money for everyday expenses.
And don’t forget to contact us if you are in doubt!